Shipping policy
Shipping & Delivery (Tracked)
Processing Time
-
Orders are processed within 1–2 business days (Mon–Fri, excluding holidays).
-
You’ll receive an order confirmation email right after purchase and a shipping confirmation with tracking once your parcel leaves our warehouse.
Shipping Options (both include tracking)
-
Express: 4–6 business days after dispatch — priority handling + tracked.
-
Standard: 6–9 business days after dispatch — tracked.
Tracking
-
A tracking number & link will be emailed as soon as your order ships.
-
Tracking updates may take 24–48 hours to appear after the label is created.
Shipping Fees & Promotions
-
Rates are calculated at checkout based on destination and service.
-
Free shipping promotions apply to Standard shipping unless stated otherwise.
Customs & Duties (International Orders)
-
Your order may be subject to import duties, taxes, and fees set by your local customs authority. These are the customer’s responsibility.
Delivery Delays
-
Weather, carrier volume, customs inspections, or remote locations can affect delivery times. We’ll help monitor your shipment and keep you updated.